Five-star reviewers praise staff kindness and Dr. Barnhart's thoroughness; one regular brings her cat back despite moving away. Yet one-star reviews repeatedly cite long waits, missed diagnoses (one dog had masses overlooked and died), confusing wellness plans charging full price, and difficulty scheduling appointments.
Scheduling is a known pain point. Multiple reviewers report dropped calls from supervisors, forced drop-offs causing pet stress, and feeling like "just another number." Pricing complaints focus on the wellness plan's hidden costs rather than vets themselves, though one reviewer paid 1k and got no diagnosis-while an emergency vet found masses the same week.
Recent shift: Reviewers note the clinic has deteriorated over time; one long-term client reports loving a consistent vet seven years ago but now sees rotating vets and feels like "just another number."
Dr. H Howells runs a home-based euthanasia service focused on helping pets pass peacefully in their own environment while supporting grieving families. Reviewers praise her deep empathy, clear explanations, and willingness to involve everyone in the process-including children and supporting friends.
Walk in and staff greet you warmly; Dr. Todd Smith and Dr. Crane spend real time with pets, getting down to their level and explaining diagnoses without rushing. They're upfront about pricing, avoid unnecessary tests, and often fit same-day urgent visits into the schedule. End-of-life care receives tender, unhurried attention. The hospital handles routine wellness, vaccines, dental cleaning, spay/neuter, and orthopedic surgery. Multiple reviewers note discounts (Spay/Neuter Save $75, Dental Cleaning Save $100) and praise fair pricing. They serve Arvada, Broomfield, Westminster, and surrounding areas. No significant complaints appear across recent reviews.
Highly rated for specialist eye surgery in small animals, with Dr. Hammond recognized for complex work like tumor removal and lid reconstruction. Reviewers consistently praise responsive staff and clear aftercare guidance, though recent notes confirm the practice now serves equine only and closed-door policies may limit new clients.
Last updated 2026-07-09