Does Brentwood see non-current patients?

The clinic serves current patients. Reviews indicate non-current patients may be turned away, even in mild pain situations.

What training services do they offer?

Their website lists dog training, puppy training, and behavioral training as available services.

Brentwood Animal Hospital

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 166 Google reviews · How we rank ›

4.7(166) 84 composite score See reviews on Google

Veterinary SurgeryLow-Cost & Affordable CareGeneral Veterinary Care

Services: Veterinary Surgery, Low-Cost & Affordable Care, General Veterinary Care
Reviews: 166

What recent reviews say

Dr. Kathleen Brown and her team earn trust through straight talk about whether your pet truly needs treatment, avoiding unnecessary tests while offering thoughtful alternatives like probiotics and dietary adjustments when appropriate. Owners cite affordable rates, genuine affection for animals, and clear aftercare guidance as reasons they keep returning after decades; the small number of complaints center on occasional receptionist coldness and one disputed euthanasia decision.

Praised for

Dr. Brown's clinical judgment and transparency
friendly and compassionate staff
fair and reasonable pricing
willingness to try alternative care approaches

Watch-outs

receptionist rudeness to non-clients
judgment of owner age and capability
expensive emergency euthanasia consultation

compassionate-staffknowledgeable-vetsfair-pricingclear-communicationgentle-with-animalsthorough-exams

Best for: Pet owners who want straightforward advice and fair pricing over aggressive testing protocols.

Think twice if: You need urgent weekend care; some reviewers felt ignored as non-current patients and perceived receptionist rudeness.

Strengths

Dr. Brown avoids unnecessary testing
considerate alternative care suggestions
transparent about when to refer to specialists
multi-species experience (dogs and cats)

Worth knowing

Dr. Kathleen Brown identified as lead veterinarian; known for clinical judgment and transparency
staff praised for animal handling and owner communication
willingness to recommend probiotics and dietary supplements alongside medication
clear documentation of aftercare instructions provided to owners

What reviews say by service

General Veterinary Care: Owners trust Dr. Brown's diagnostic decisions and value her refusal to order unnecessary tests.
Veterinary Surgery: Surgery services mentioned as available; no detailed review evidence on outcomes.
Low-Cost & Affordable Care: Multiple reviewers describe pricing as reasonable and affordable compared to alternatives.

How it compares

Rated 4.7 against a 4.59 average across the 118 veterinary surgery businesses listed here.
Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 79

Review volume 97

Review recency 100

Review sentiment 64

Profile completeness 100

Verification 30

Rating breakdown

144

Common questions

Does Brentwood see non-current patients?: The clinic serves current patients. Reviews indicate non-current patients may be turned away, even in mild pain situations.
What training services do they offer?: Their website lists dog training, puppy training, and behavioral training as available services.

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