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Livewell Animal Hospital of RiNo

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 168 Google reviews · How we rank ›

4.9(168) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary SurgeryVeterinary DentistryLow-Cost & Affordable CareHolistic & Alternative MedicineEmergency & Urgent CareExotic & Avian Vet
Livewell Animal Hospital of RiNo
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
168

What recent reviews say

Livewell RiNo earns trust through vets and techs who visibly love animals, move patients through quickly, and explain every step. Dr. Kramer and Dr. Hoppe stand out for calling post-surgery to reassure owners and listening to endless questions without rushing. One owner was steered away from early eyelid surgery and faced permanent corneal scarring; a few callers report cold receptionists, mostly named issues. Pricing is fair, and surgical recovery updates feel personal.

The clinic serves diverse pets from dogs to exotic birds, handles urgent care, and manages complex cases like reactive dogs needing double TPLO surgery. Strengths are bedside manner, same-day scheduling, and genuine attentiveness. The front desk can feel unwelcoming on first contact, and judgment calls on whether to intervene early sometimes disappoint. Most reviewers view this as their home vet now.

Praised for
  • compassionate, knowledgeable vets
  • staff genuinely cares for animals
  • quick appointments with no wait
  • clear pricing and communication
  • skilled surgical team
Watch-outs
  • front desk staff sometimes rude or dismissive
  • poor initial advice on eyelid growth led to permanent eye damage
compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationfair-pricingfriendly-front-deskthorough-examsfollow-up-care
Best for: Owners seeking a primary vet they can trust long-term with emergencies and surgical care.
Think twice if: Front desk phone experience can feel cold; get a second opinion on whether to wait or intervene on borderline conditions.

Strengths

  • Same-day and next-day appointment availability
  • Personalized post-surgery calls from vets
  • Techs read animal comfort and adjust approach
  • Fair pricing with no surprise add-ons

Worth knowing

  • Dr. Kramer and Dr. Hoppe named as experienced and compassionate
  • Vet techs Camryn and Olga mentioned for skill and demeanor
  • Completed bilateral TPLO surgeries on reactive dog
  • Same-day appointment within an hour reported
  • Post-operative calls from vet to owner after spay
  • Welcome signs personalized for patients on arrival

What reviews say by service

General Veterinary Care
Reviewers praise thorough exams, preventive care, and willingness to discuss long-term health plans without rushing.
Veterinary Surgery
Strong reputation for surgical skill and post-op communication; one owner reports permanent eye damage from vet advice to defer eyelid growth removal.
Veterinary Dentistry
Not explicitly addressed in reviews.
Low-Cost & Affordable Care
Multiple reviewers note fair, transparent pricing with no surprise fees.
Exotic & Avian Vet
Treated a chicken and bird patients with care; specific clinical feedback limited.

How it compares

  • Rated 4.9 against a 4.59 average across the 118 veterinary surgery businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 91
Review volume 97
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
2
1
4

Common questions

Can I get an appointment the same day?
Yes. One reviewer scheduled within an hour of calling. The clinic publishes hours seven days a week.
Will the vet call after my pet's surgery?
Yes. Dr. Kramer personally called multiple times post-spay to update the owner and ease concerns.
Do you charge surprise fees or upsell services?
Reviewers note clear, fair pricing. One owner complained of unnecessary products (like prescription food) being added to bills, though most call pricing transparent.
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Last updated 2026-07-09