Most clients praise the clinic's affordability and caring staff, especially for routine care and end-of-life appointments. One reviewer noted teeth "never looked cleaner" after dental work, and another called the clinic a "gift" during their dog's passing. However, recent complaints reveal recurring billing issues: callers are quoted incomplete prices, then charged extra fees at arrival ($17 prescription fees, $32 test charges) despite specifically asking upfront about total costs. One new patient felt treated only by techs and never saw the vet despite repeated requests. The gap between the low-cost reputation and actual pricing has frustrated some clients who found it unexpectedly pricier than their regular surgeon.
Dr. Jan and her staff deliver compassionate, holistic care that stands apart in the Denver area. Most visitors appreciate her genuine attention to both pet and owner, though one account flags a $450 phone consultation charge and a tone-deaf moment after a pet's death.
Wadsworth earns strong trust for hands-on care and genuine compassion. Staff explain thoroughly, adapt to anxious pets with patience, and handle difficult diagnoses with kindness. Surgery and dentistry come recommended, and vets like Dr. Erika Olson offer alternative therapies. One patient found the clinic quick to recommend extensive testing and subsequent treatment charges steep. Another had a visit billed as a consultation without consent and felt judgment replaced flexibility when their dog was nervous. Most customers drive extra distance to stay loyal, praising the neighborhood feel and willingness to slow down. The facility is clean and staff are notably friendly. A few note occasional waits are acceptable when the vet before you needed extra time. Cash-only payment is mentioned as a drawback.
Most visits result in fast, friendly vaccination appointments at lower cost than traditional vets. Staff handle nervous pets calmly, though one customer reported a payment method issue and conflicting information from front desk staff.
Last updated 2026-07-09