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Urban Vet Care

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified
General Veterinary CareMobile & House-Call VetVeterinary SurgeryVeterinary DentistryLow-Cost & Affordable CareHolistic & Alternative MedicineEmergency & Urgent CareExotic & Avian Vet
Urban Vet Care
Services
General Veterinary Care, Mobile & House-Call Vet, Veterinary Surgery
Reviews
856

What recent reviews say

Urban Vet Care consistently earns trust for Dr. Barone's steady clinical judgment and the team's gentleness with nervous pets. They offer on-site surgery, dentistry, acupuncture, and lab work with genuine warmth. However, phone quotes often differ from final bills, some appointments feel rushed, and follow-up communication can lag, leaving a few patients frustrated by what feels like misaligned pricing or attention.

Several reviewers praise the exam-room wait experience over lobbies and note Dr. Barone sits with anxious pets to calm them. The practice has been operating since 2003 and is AAHA-accredited. Cost estimates and staff consistency appear to be the rougher edges in an otherwise well-regarded clinic.

Praised for
  • compassionate staff
  • knowledgeable vets
  • thorough care
  • patient with anxious animals
  • clear communication from some providers
Watch-outs
  • phone estimate discrepancies
  • rushed appointments
  • inconsistent staff quality
  • poor follow-up communication
  • surprise fees at checkout
compassionate-staffknowledgeable-vetsgentle-with-animalsclear-communicationsurprise-feesrushed-appointmentsthorough-examsfollow-up-care
Best for: Pet owners seeking compassionate, thorough care willing to address pricing clarity upfront.
Think twice if: Phone estimates often differ significantly from final charges; appointment pace can feel rushed; follow-up communication inconsistent.

Strengths

  • Dr. Barone's calm, thoughtful approach with anxious pets
  • On-site acupuncture and surgery capabilities
  • Exam-room waiting reduces pet stress
  • Multi-year relationships with long-time clients

Worth knowing

  • Dr. Barone named as standout for clinical judgment and bedside manner
  • Dr. Mott praised for creative sedation solutions with difficult patients
  • Acupuncture offered in-house for pain management
  • Exam-room waiting standard practice
  • AAHA accredited

What reviews say by service

General Veterinary Care
Thorough exams and annual care praised; some rushed appointments noted
Veterinary Surgery
Coordination with specialists and post-op care highly regarded
Veterinary Dentistry
Dentistry offered; one ear/cyst cleaning resulted in billing surprise
Holistic & Alternative Medicine
Acupuncture successfully relieved pain when other treatments failed
Emergency & Urgent Care
Urgent care available; limited review detail on emergency response

How it compares

  • Rated 4.7 against a 4.59 average across the 118 veterinary surgery businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
758
4
26
3
18
2
15
1
39

Common questions

Do they have weekend hours?
Yes, they publish opening hours for all 7 days.
What happens if my anxious pet doesn't cooperate during exams?
Dr. Barone is known for patience-she will sit on the floor with nervous pets to help them feel comfortable. Dr. Mott has also developed creative sedation solutions for difficult patients.
What should I expect on my first visit?
You will wait in the exam room rather than the lobby. Some reviewers report thorough explanations; others mention the appointment can feel rushed. Confirm any pricing over the phone before arrival, as final bills sometimes exceed initial quotes.

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GoodVets LoHi

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Staff at GoodVets LoHi earn consistent praise for patience with anxious pets, transparent pricing, and willingness to stay late or spend hours helping owners navigate emergencies. Dr. Adaska, Dr. Kelly, and techs like Lexi, Isa, and Cheyenne are named across reviews for attentive, calm bedside manner; the clinic's fear-free design with soft lighting and warm tones reflects that care. One critical 1-star review describes a catastrophic spay-surgery outcome (heart stopped, severe reaction to anesthesia) where a second vet deemed the drug protocol reckless; another flags overbilling followed by deflection to low-cost alternatives. Most reviewers highlight affordability and flexibility, but surgery safety and billing consistency warrant scrutiny before booking high-risk procedures.

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Sploot Veterinary Care - Commons Park
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Sploot Veterinary Care - Commons Park

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Sploot Commons Park earns consistent praise for clinicians who spend time listening, explaining procedures step-by-step, and catching problems other vets missed. Staff remember individual pets and adapt to nervous animals. Pricing transparency is the weak spot. Reviewers report being quoted one price over the phone but charged significantly more on arrival, and at least one customer was given an unnecessary rabies booster without checking records. A few clients praise the team's willingness to discuss cost options and offer resources for affordability; others felt the visit focused on upselling rather than wellness.

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GoodVets Highlands
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GoodVets Highlands

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Reviewers consistently report caring, communicative vets who listen and avoid unnecessary treatments. Appointment slots fill fast (some wait under an hour from distant areas), staff handle anxious animals well, and follow-up calls are routine. Pricing draws criticism from some: one owner paid over $100 for a heartworm test, another felt general costs were high. A significant complaint involved a vet clipping an elderly cat's nails against explicit instructions, which affected the cat's mobility for months. The team here names Dr. Devin for detailed exam feedback and tech Lizz for attentive care. Exam quality varies: some owners praise thoroughness, while one noted a three-minute visit that skipped checking a post-surgery dog's rear legs. Fair pricing appears in a minority of reviews, though most focus on kindness rather than cost.

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Last updated 2026-07-09