Staff excel at end-of-life care and managing anxious pets, with multiple reviewers praising detailed explanations and genuine follow-up. Vets like Dr. Roberts, Dr. Lewis, and Dr. Jen stand out for going beyond routine care. The hospital shines in treating rescue and adopted dogs, though a handful of visits involved dismissive technicians who failed to calm nervous or traumatized animals.
Dental work, surgery, and preventive care all get mentioned positively, and the team often provides written guidance or calls to check recovery. Cost comes up as reasonable for adopting shelter dogs on vouchers, yet one reviewer felt pressured about training costs. Some inconsistency in staff demeanor shows up across visits, with a few reports of rushed or unkind interactions.
Families and long-time clients return year after year for Dr. Baye's skill, integrity, and willingness to squeeze in emergencies. Staff like Lee and Tali know pets by name; the vet diagnoses thoughtfully without pushing expensive procedures, and Saturday appointments are reliably available.
Most pet owners consistently experience caring, thorough treatment and skilled surgical care that builds decades-long loyalty. Staff members like Dr. Stevenson, Dr. Brown, Dr. Thomas, and techs Dani, Faby, and Sarah earn particular praise for patience and clear communication with anxious pets and owners. Pricing remains a source of friction: some reviewers report costs 30-40% above competitors for equivalent service. One recent dispute over medication refills and lab panel requirements left a customer questioning the clinic's priorities. Southwest Denver location offers 7-day availability and boarding, though wait times or scheduling ease are not mentioned in reviews.
All nine reviews are five-star, praising Dr. Howard Mark and staff for genuine care and calm handling of anxious animals. Post-visit follow-ups and a small-clinic atmosphere set it apart; wait times are minimal.
Last updated 2026-07-09