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VRCC Veterinary Specialty and Emergency Hospital

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 1,517 Google reviews · How we rank ›

4.2(1517) 72 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareMobile & House-Call VetVeterinary SurgeryLow-Cost & Affordable CareHolistic & Alternative MedicineExotic & Avian VetVeterinary Dentistry
VRCC Veterinary Specialty and Emergency Hospital
Services
General Veterinary Care, Emergency & Urgent Care, Mobile & House-Call Vet
Reviews
1517

What recent reviews say

Many owners credit VRCC staff with genuine care, quick diagnostics, and skilled emergency stabilization. Yet a loud minority report poor communication about surgical availability, astronomical bills (surgery quotes $7,000–$20,000, a diagnostic visit $1,200, medications marked up 4x retail), and pressure toward expensive interventions. Named staff like Jay, Carly, Keri, Dr. Creevey, and Brian are praised for compassion; others describe rudeness, ignored follow-up calls, and phone calls ending mid-crisis with frustration.

Reviewers trust the hospital for after-hours emergencies and specialist cardiology but worry about costs, clarity on what can actually be done on-site versus transferred, and whether steep pricing reflects necessary expertise or opportunism. One owner found a second opinion corrected a likely misdiagnosis. The inconsistency-five-stars and one-stars describing opposite encounters-suggests staff or outcome variability rather than across-the-board failure.

Recent shift: No clear shift in sentiment over the review window (6 days to 3 months), but the pattern of one- and five-star clusters suggests persistent inconsistency rather than recent deterioration or improvement.

Praised for
  • compassionate, skilled staff
  • quick stabilization and diagnostics
  • knowledgeable specialists
  • strong coordination with regular vets
  • quality cardiology and emergency response
Watch-outs
  • poor communication during emergencies
  • high costs and surprise bills
  • medication markups significantly above retail
  • inconsistent care quality and follow-up
  • aggressive recommendations for expensive surgery
compassionate-staffknowledgeable-vetsemergency-availabilitypoor-communicationoverpricedsurprise-feesgentle-with-animalsfollow-up-care
Best for: Pets requiring after-hours emergency care or specialist cardiology when primary vets are unavailable.
Think twice if: Budget is tight: expect $1,200+ for diagnostics, $7,000–$20,000+ for surgery, and medications 4x higher than online retail. Ask about surgical availability upfront if transfer risk concerns you.

Strengths

  • 24/7 emergency availability
  • board-certified specialists (cardiology, surgery)
  • fast stabilization and diagnostics
  • in-house CT imaging and lab

Worth knowing

  • Named staff praised: Jay, Carly, Brian (tech), Keri (tech), Dr. Creevey (cardiology)
  • Diagnostic example: $1,200 cat diagnosis; emergency stabilization then transfer when on-call surgeon not available on-site
  • Medication markup: $200 in-house for item listed $47 on Chewy
  • Puppy broken-leg case: charged $900 for cast and x-rays; recommended $7,000 surgery after owner declined

What reviews say by service

Emergency & Urgent Care
Quick stabilization and diagnostics, but inconsistent communication about on-site surgical availability and readiness for transfers.
General Veterinary Care
Specialist cardiology and internal medicine praised; some owners report suspected misdiagnosis warranting second opinion.
Veterinary Surgery
Staff may recommend surgery aggressively; unclear when surgery is available on-site versus requiring transfer overnight.

How it compares

  • Rated 4.2 against a 4.58 average across the 92 emergency & urgent care businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
1097
4
110
3
36
2
41
1
233

Common questions

Is VRCC open 24/7?
Yes, they offer 24/7 emergency care according to their website.
Do they have a surgeon on call overnight?
Not consistently. Multiple reviews report being told a surgeon was unavailable and the pet had to be transferred to another hospital for emergency surgery at night.
How much does an emergency visit cost?
Diagnostic visits range from $900 (puppy case) to $1,200 (cat case), plus imaging and specialist fees. Surgery quotes range from $7,000 to $20,000. Medications are marked up significantly above online prices.
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Last updated 2026-07-09