Dr. Barnes and his team earn consistent praise for listening to owners, avoiding unnecessary procedures, and pricing fairly. Patients drive from neighboring towns to return, many for decades. A small minority report he has missed diagnostic details or misread medication side effects, raising questions about consistency.
Most reviewers praise Dr. Bob for affordable care, thoroughness, and genuine attention to their pets, with some calling him their vet for 10-20 years. However, recent complaints centre on not communicating blood test results to owners, missing early warning signs of kidney disease, and unprofessional front desk conduct that has frustrated long-term patients.
Five-star reviewers consistently praise Dr. Byrne and the staff for genuine kindness, patience with anxious animals, and detailed explanations of care. One-star reviews tell a different story: delayed reporting of parasite results exposed other pets, billing for treatments later deemed unnecessary, and costs double or triple what other clinics charge for the same work. The split is stark. Long-term clients swear by the clinic's personal touch and Dr. Byrne's thoroughness. Newer or one-visit clients report feeling pressured into extra services they didn't need and charged amounts they consider exploitative. Neither group is small: 60% five-star, 27% one-to-two-star across 236 reviews.
Reviewers consistently praise Dr. Summar and the staff for genuine care, knowledge, and willingness to answer questions. Many drive significant distances specifically to see this practice. Pricing stands out as notably fair; one reviewer cited dental cleaning under $400 versus $1500 quoted elsewhere. The hospital serves all animal types from rats and guinea pigs to dogs and snakes, with particular strength in exotic care and dental surgery. Reviewers credit transparent communication during procedures and realistic treatment recommendations. New patient acceptance can be limited, and one old review disputes a past amputation recommendation, but these are rare exceptions to the overwhelmingly positive pattern.
Last updated 2026-07-09