
Sploot Veterinary Care - Highlands
Sploot consistently impresses with warm, knowledgeable care and strong follow-up. Staff call or text after visits, explain procedures clearly, and handle anxious or difficult animals with patience. Emergency slots open fast, and vets like Dr. Steine and Dr. Nicholls take time to answer questions thoroughly. One recurring concern: reviewers perceive aggressive profit maximization through scheduling tactics and upfront costs. A long-standing client felt pushed into unnecessary visits and denied routine services without a current wellness exam. The clinic is corporate-owned, which shapes patient experience, though most reviewers overlook this and praise the individual staff's genuine care.

