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Sploot Veterinary Care - Highlands

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 1,613 Google reviews · How we rank ›

4.8(1613) 87 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareVeterinary SurgeryVeterinary DentistryLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Vet
Sploot Veterinary Care - Highlands
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
1613

What recent reviews say

Sploot consistently impresses with warm, knowledgeable care and strong follow-up. Staff call or text after visits, explain procedures clearly, and handle anxious or difficult animals with patience. Emergency slots open fast, and vets like Dr. Steine and Dr. Nicholls take time to answer questions thoroughly.

One recurring concern: reviewers perceive aggressive profit maximization through scheduling tactics and upfront costs. A long-standing client felt pushed into unnecessary visits and denied routine services without a current wellness exam. The clinic is corporate-owned, which shapes patient experience, though most reviewers overlook this and praise the individual staff's genuine care.

Praised for
  • compassionate, attentive staff
  • follow-up communication after visits
  • clear communication and upfront pricing
  • skilled veterinarians
  • accommodating emergency scheduling
Watch-outs
  • high pricing and profit-focused approach
  • inconsistent vet continuity
  • strategic scheduling to maximize appointments
compassionate-staffgentle-with-animalsknowledgeable-vetsclear-communicationemergency-availabilityfollow-up-caretransparent-billingoverpriced
Best for: Pet owners needing emergency care with a warm, communicative team and willing to pay premium prices.
Think twice if: Budget-conscious owners concerned about corporate-run practices or those who value consistent vet relationships; some reviewers report scheduling tactics designed to maximize visits.

Strengths

  • Fear Free certified approach to anxious pets
  • Post-visit follow-up by phone or text
  • Fast emergency appointment access
  • Upfront cost estimates before procedures

Worth knowing

  • Dr. Steine, Dr. Nicholls, Dr. Lenahen, and nurse Anika G named in positive reviews
  • Laparoscopic spay with gastropexy offered
  • Staff send text updates and photos during procedures
  • Upfront cost estimates provided before procedures
  • Will transfer medical records to other vets on request

What reviews say by service

Emergency & Urgent Care
Fast access to appointments and staff clearly invested in keeping scared animals calm; reviewers praise communication during urgent situations.
Veterinary Surgery
Advanced procedures like laparoscopic spay performed with clear pre- and post-op communication.
General Veterinary Care
Thorough exams with time for questions; follow-up via text after visits.
Veterinary Dentistry
Limited review evidence; mentioned only in service list.
Low-Cost & Affordable Care
Described as pricey by multiple reviewers; one noted staff works with pet owner's budget in emergency contexts.

How it compares

  • Rated 4.8 against a 4.59 average across the 118 veterinary surgery businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
1496
4
17
3
8
2
17
1
75

Common questions

Do you offer emergency appointments?
Yes. Recent reviews confirm they accommodate same-day urgent visits and get patients in quickly.
Will you send updates during my pet's procedure?
Yes. Staff send text messages and photos during procedures so owners stay informed.
Is there a new-patient discount?
Their website lists $50 off the first appointment for new members only.
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Last updated 2026-07-09