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CityVet | Capitol Hill Veterinary Clinic & Urgent Care

Updated 2026-07-09 · 1,217 reviewed · 179 listed · Scored from 472 Google reviews · How we rank ›

4.4(472) 81 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary SurgeryVeterinary DentistryLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Vet
CityVet | Capitol Hill Veterinary Clinic & Urgent Care
Services
General Veterinary Care, Veterinary Surgery, Veterinary Dentistry
Reviews
472

What recent reviews say

Most visitors praise the team's kindness, especially during difficult moments. Dr. Perez and Dr. Osburn earn particular mention for attentiveness and patience with anxious animals. Follow-up phone calls and clear communication stand out. However, several reviewers report sudden price jumps on routine visits and confusion over advertised free exams, leaving them doubting the clinic's transparency on costs.

The clinic keeps appointments on time and offers affordable pricing, though some feel recent bills don't match past charges or industry norms. Staff handle emergencies graciously and remember pets by name. Concerns about medication choices and treatment philosophy persist for a vocal minority.

Recent shift: Pricing transparency concerns emerged in recent reviews (last 6 months), with complaints about sudden increases and promotional confusion contradicting earlier praise of affordability

Praised for
  • compassionate end-of-life care
  • punctual appointments and timely service
  • friendly and caring staff
  • affordable pricing options
  • knowledgeable vets who listen
Watch-outs
  • inconsistent pricing and surprise fees
  • misleading promotional offers
  • questionable medication choices without alternatives offered
compassionate-staffgentle-with-animalsknowledgeable-vetsfair-pricingfriendly-front-deskthorough-examssurprise-feesfollow-up-careclear-communication
Best for: Owners of anxious pets seeking calm, unhurried care and follow-up support
Think twice if: Concerned about price transparency; ask for itemized costs upfront and clarify which services are promotional

Strengths

  • Reliable appointment scheduling with minimal wait
  • Follow-up phone calls from vets and techs the next day
  • Dr. Perez and Dr. Osburn named for patience with anxious pets
  • Staff skilled at end-of-life comfort and cremation planning

Worth knowing

  • Dr. Hanna Osburn praised for diagnosing weight loss in elderly cat and managing bloodwork back to normal over one year
  • Dr. Perez noted for patience with questions and honest recommendations
  • Oliver at front desk and vet tech Oakleigh mentioned by name for thorough care and friendliness
  • Post-appointment follow-up calls from both vet and tech
  • Markings on prescribed antibiotic dosing tubes noted as helpful detail
  • Compassionate euthanasia arrangements offered with cremation options

What reviews say by service

General Veterinary Care
Staff kind but some report sudden price increases on routine visits without prior notice
Emergency & Urgent Care
Clinic accommodated walk-in urgent cases after hours and praised for compassionate care
Veterinary Surgery
No review complaints; routine procedures like nail trims handled expertly
Veterinary Dentistry
Ingrown nail removal and trimming performed skillfully; cat was calm afterward
Low-Cost & Affordable Care
Long-time patient reports affordable pricing saved money versus other local vets, but recent reviews cite unexpected cost jumps

How it compares

  • Rated 4.4 against a 4.59 average across the 118 veterinary surgery businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
371
4
29
3
13
2
15
1
44

Common questions

Do you keep to appointment times?
Yes. Multiple reviewers note that keeping appointment times seems to be a strength of this clinic compared to others in the area.
What happens if I need to see a vet after hours?
The clinic has accommodated walk-in emergencies after hours and received praise for compassionate urgent care handling.
Will someone call me after my pet's appointment?
Yes. Reviewers report that both the vet and vet tech often call the next day to check on the pet's recovery.

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Last updated 2026-07-09