All Brick has two faces: patients report deeply compassionate euthanasia care and solid boarding, but frequent scheduling mishaps, front desk rudeness, and prices that outpace peers frustrate long-time owners. Recent complaints about unfinished grooming and unfulfilled services suggest operational strain.
Long-time customers praise affordability and Dr. Sebunya's attentiveness, but recent reviews show serious gaps: missed diagnoses with no follow-up, staff turnover with rudeness reported, unclear procedure consent, and a critical case where the clinic turned away an emergency. Loyalty to this hospital is eroding.
Most owners appreciate Guardian Angel's low prices and genuinely caring staff, especially for surgeries and spay/neuter work. However, some report confusing or unexpected charges after service, slow responses to text messages, and inconsistent communication about what they are consenting to during visits.
Staff spend time earning trust with nervous pets, especially dogs and cats with anxiety or reactivity. Dr. Z and Dr. Nikki build treatment plans with pet parents, use fear-free methods, and charge significantly less than chain clinics for the same services. Reviewers with 10-16 year histories call it unmatched for genuine care and knowledgeable diagnosis.
Last updated 2026-07-09